I love football. I have since I was a kid growing up in a small town in Colorado playing pickup ball with the neighborhood boys and rooting for John Elway leading the Denver Broncos to back-to-back Super Bowls in the late 90’s. Speaking of the Super Bowl, most of us know that this year’s big game has come and gone, and that always ...
Virtual assistants are creating new opportunities across the consumer electronics landscape, and smart speakers with built-in AI have proven to be a standout category for today’s industry. Adoption of these voice assistant speakers is an important component to consumers’ entrance into smart home ecosystems, and early-established ...
KBIS once again attracted over 31,000 attendees, 600 exhibitors, and a social media following that was projected to reach nearly 100,000. KBIS is considered to be North America’s largest trade show dedicated to all aspects of kitchen and bath design. The show is organized by the National Kitchen and Bath Association (NKBA), a non-profit ...
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Smart wrist wearables burst onto retail shelves ...
Kicking off the new year with great excitement, gap intelligence launched its newest service, Lookout in the first week of January. Lookout is an online price tracking service designed to identify MAP/UPP policy violations. By further developing the capabilities of our existing web crawling technology and our GFD quality standard, Lookout ...
Looking back, 2018 proved to be a pivotal year across industries for the widespread adoption and integration of smart capabilities, automation, and adaptive consumer-centric conveniences. As new technologies continue to evolve, emerging product categories have the capability to negatively impact those that have been longstanding within the CE ...
There was a time in the not too distant past where a rubber bracelet that could count your steps was the pinnacle of wearable technology. Businesses were reaching sky-high valuations on the back of fitness tracking technology, and new companies were rushing into the market looking to replicate their success. Everyone from hardcore exercise ...
gap intelligence started 2018 with the goal of launching four new research categories. In April, we are already half way through towards that goal with the launch of the new Voice Assistant Speakers and Cooktops & Wall Ovens (CTWOs) services.
From the end-user perspective, you may see very few similarities between these two product ...
When you think about Amazon, what is the first thing that pops into your mind? Prime Membership? Free Shipping? Any product you would ever need? Any and all of these answers are probably among the top choices for most consumers. However, Amazon and its dominance are much more than that and the path that the company is looking to take to ...
Recently picked up a new TV for 2018? Great work! Research shows that early months of the year are indeed the best time to purchase that new TV, and gap intelligence lists Super Bowl season among the year’s most strategic times for TV purchasing (Super Bowl-timed ads for TVs up 6% on-year!). Noting that gap intelligence’s latest ...
Following the consumer electronics industry at any distance, you will have undoubtedly been exposed to the concept of Virtual Reality (VR) as a hot new showcase technology for vendors. Interestingly, VR touches all of the product categories that I track as an analyst at gap intelligence, including cameras and camcorders on the 360-degree ...
It's a tale as old as time. An epic battle for the ages: the dirty debate between front load vs top load washing machines. If you are in the market for a washing machine, you are inevitably faced with the question of whether you want to buy a front load or top load washer, but how do you choose?
A Brief History
Washing machines have come a ...
As the home appliance analyst, one of the questions I’m asked most frequently is ‘When is the best time to buy a new appliance?’ Unlike many of the categories we monitor at gap intelligence, appliances are not impulse purchases. Very rarely will you find a consumer browsing an appliance floor room and decide that they just ...
Hello, my name is Scott, and I am a Windows Phone user. I have been for many years. Take a moment for that to sink in as you survey your surroundings… chances are that no one else in your vicinity can say the same. Windows-based phones are the extreme minority in a smartphone market dominated by Android and iOS devices, and their share ...
I decided to write this blog about Lexmark following the company’s absolute pummeling in the stock market – the Lexington-based company has lost about 28% of its market value since July 20. To the casual observer, Lexmark’s Q2 report was not all that terrible – the company re-emphasized its strategic path toward ...
Even the most keen industry observer may be surprised to learn that HP is in the process of launching upwards of two dozen new laser and inkjet business printers. Designed exclusively for its gold and platinum Partners, these new models are based on existing product families and are designed to sell in managed (e.g. contractual) ...
While many schools just went on summer break, students and their parents will soon be shifting away from the beach section of stores and toward aisles for school supplies and dorm essentials during the back-to-school shopping season.
In an effort to capture sales during this time, inkjet vendors will continue a well-worn BTS strategy ...
Another year, another round of new TV models hitting the retail shelves. It’s that time of year again, when TV manufacturers start to bring out their shiny new toys to tempt shoppers into ditching their old screens and upgrading to shiny new ones. But TVs don’t really change much from year to year, do they? ...
The earliest and most important technology event of the year has come and gone, and it brought with it some products and technologies that left our mouths wide open. CES 2015 saw launches and announcements by major and not so major manufacturers, including an overwhelming number of notebooks and tablets.
I attended the show for the 5th time this ...
2014 was a relatively quiet year for gap intelligence. We didn’t make any drastic changes or reinvent ourselves. We didn’t launch a volley of new services and tools. We just stayed the course this year.Read more
What we did do in 2014 was focus on the things that we do best. We focused on our data and how to collect data with nine-nines (99.9999999%) of ...
There are a lot of reasons to feel confident in what 2015 has in store for the print industry. The economy (at least in the US) is looking as strong as it has in recent memory, there are a number of interesting strategies and initiatives emerging, and many vendors in our industry are now posting solid profit and revenue growth. However, there ...Read more
I love a good statistic. The numbers have such a way of drawing you in to make you read more, because what good is a stat without a fun fact behind it? This is a great time of the year for stats because the Super Bowl is right around the corner, and it’s impossible to watch football without hearing a couple dozen of them. I also have some Super ...
If you happened to hit the stores in the morning hours of Black Friday this year, you may have noticed that things seemed rather quiet. In fact, after the scrum of Thursday evening, Friday’s shopping hours seemed downright civilized. As photos and observations from gap intelligence analysts began filtering into gap HQ on Friday, I began to ask ...Read more
Over the last seven years, ink refilling has gone through some ups and downs, and as this point, it remains questionable how popular the non-OEM option will remain long term. As the service became more popular several years ago, national and regional retailers began offering ink refilling to customers in-store as a low cost option. Retailers ...Read more
November 5 marked the one year anniversary of the merger between Office Depot and OfficeMax. Following this milestone and the company's quarterly earnings report on November 4, both Office Depot insiders and industry watchers have expressed a surprising amount of optimism despite Office Depot's challenges.Read more
There are many reasons to view the ...
As a declining number of users are printing at home, inkjet manufacturers are working to grow sales of inkjet devices by focusing their efforts on other new segments. While inkjet manufacturers have found an opportunity for growth in the business inkjet AiO segment
, vendors are also focusing on the mobile inkjet SFP market to target on-the-go ...
Digital cameras have it rough in the retail channel these days, as do retailers themselves in some regards, as both adapt to changes that connected technology brought to the way we take pictures, and the way in which we shop. Across the retail landscape, the historically vast presence of digital cameras has waned in recent years as chains ...Read more
OEMs have long been active at protecting the intellectual property of their laser cartridges, but the one that we’ve been hearing the most from recently is Canon. Just in the past two years, the vendor has initiated two cartridge-related lawsuits in both the U.S. ITC and U.S District Court for the Southern District of New York against more than ...Read more
Whenever someone asks me to describe my job as an industry analyst, I tell them that what I essentially do is market research. Market research is used as a tool for a variety of purposes, but the kind of market research that I do involves the “Four P’s” of marketing: products, placements, prices, and promotions. One trend that I return to time ...Read more
For Immediate Release
Contact: Elizabeth Ireland
gap intelligence adds forecasting to its services with Quixel Research acquisition
- Move expands clientele and reporting, adds scalability within industry -
SAN DIEGO – September 8, 2014 – gap intelligence
, a values-led market research ...
One of the most prevalent hardware storylines in recent years has been the increased emphasis placed on A4 MFPs among A3-centric manufacturers and within A3-dominated channels. This A4 MFP revolution has largely come from traditional “copier” players expanding their lineups in an effort to achieve better portfolio balance, capture more page and ...Read more
Earlier this year, HP announced an expansion to its Instant Ink program with Instant Ink Professional. The professional leg of the program is for the company’s Officejet Pro X printer line, which was originally announced in February 2013. Instant Ink has been a huge area of focus for the OEM since its September 2013 launch nationwide at Best ...Read more
In April, I wrote
that vendors are looking to the A4 SOHO inkjet AiO segment as a place to grow their business. As it turns out, inkjet manufacturers may also be looking to the low-end A3 business inkjet segment as an avenue of growth. With that, inkjet manufacturers will continue to focus their efforts on both A4 and A3 business inkjet ...
New York — Sears and Samsung dominated the Independence Day period in appliance print ads, a study by TWICE market research partner Gap Intelligence showed.Read more
According to Gap home appliance analyst Christine Boersing, Sears accounted for about 21 percent of all retail advertising activity for the holiday period of June 29 to July 11, with more ...
At the end of May, I had the pleasure of attending the RT Imaging Summit, hosted by Recycling Times Media
(RT). The event was designed to discuss questions and issues faced by the North American remanufacturing market, and (hopefully) provide attendees with solutions. Around 100 people attended the event, a pretty respectable turnout for the ...
Some of the most innovative ideas in today’s imaging realm can be found as campaigns on Kickstarter
, the popular crowdfunding platform. The site is a boon to ambitious startups with bold and creative ideas that require an extra push from consumers like us to become a reality. One of these ideas that successfully materialized into a finished ...
Brand new TV models for 2014 have been filling up store shelves over the past several weeks, tempting consumers with the latest features, slimmer profiles, and increasingly elegant designs. One of the main attractions for the past few years continues to be Smart functions, and manufacturers advertise their TVs’ capabilities front and center on ...Read more
It is well documented that the desktop PC category faces a number of challenges, more so today than ever before, and because of that, AMD and Intel’s battle for share has become even more fierce. A look at the PC market using data from gap intelligence’s PowerPivot-based Desktop PC report shows that Intel, which has always dominated the market, ...Read more
Digital cameras have it rough these days. Statistics being released from numerous industry sources are continually quantifying the decline in digital camera sales and shipments over the past years, which at this point has become very real to many photographic industry players. Competition in the marketplace from devices like smartphones, ...Read more
Amid market disruption and a continued decline in home printing, inkjet vendors are working hard to change business customers’ perceptions and increase demand for business inkjets. In the SOHO market, customers have historically associated inkjet AiOs with home and photo printing, as well high costs and slow speeds. On the other hand, these ...Read more
It’s no secret that HP’s printing division has been very busy over the past six months. In the middle of the company’s strategic five-year-turnaround, HP is looking to strengthen its market leadership by updating its product portfolio and evolving its strategy with a focus on growing its color installed base.Read more
The vendor has more or less ...
While playing around with our new PowerPivot TV file recently, I found myself thinking about the upcoming 2014 TV refresh season, and the increased concentration by the manufacturers on 4K TVs. How does the Ultra HD market look compared to the “regular” HD market, and will that change in the months to come?Read more
Retail Shelf Share
The new PowerPivot ...
Since the arrival of Windows 8 in October 2012, the notebook industry has been adopting touchscreens at an alarming rate. In fact, touch-enabled notebooks now account for 56% of total notebook placements in the US retail channel. What a difference a year-and-a-half makes!
Acer and Asus embraced touch functionality faster than any other ...
The aftermarket cartridge industry has long struggled with terminology. Cartridges can be called remanufactured (remans), reconditioned, rebuilt, compatible, new build, non-OEM... the list goes on. The BSA last month announced its approval of a new standard definition for a remanufactured cartridge to help with clarification, but will it be ...Read more
I recently got back from the Consumer Electronics Association’s annual trade show in Las Vegas, called CES. At the show, CE manufacturers from all over the globe come together to display their new and upcoming products. This year, as in most years, there were a ton of new TVs on the floor, all sporting the latest and greatest new technologies. ...
Who says digital cameras aren’t cool anymore? With the majority of casual point-and-shooters reaching for smartphones as their go-to capture devices these days, it seems that less interest is being paid to the dedicated camera segment compared to hotter CE gadget categories that are emerging onto the scene, which I admit, is understandable.Read more
If you Google “win-win business relationships,” you don’t have to search long before HP
’s OEM alliance comes up. It’s in almost every win-win-related article, a number of business books, and is taught in business classes across the country.
Like any 30 year marriage, Canon and HP have had their share of their ups and downs, but the ...
It is no news that tablets continue to be one of the hottest consumer electronics categories and are expected to show strong growth in the foreseeable future. To capture a share of this continually expanding pie, tablet vendors have increasingly invested in retail end-caps and other promotional displays. gap intelligence has been noticing ...Read more
Anyone who knows a thing or two about printing will be quick to tell you that inkjet-based printers are struggling to sell against their laser counterparts. It’s true. As printing shifts away from the home and more toward the office, businesses of all sizes are looking for faster devices, fewer printer interactions (large paper trays, huge ...Read more
There has been a lot of hype recently around HP’s supplies distribution policy change, which went into effect on November 1, 2013. Ever since the change was announced
in May, many have speculated about whether it’s going to disrupt the supply chain or not be as big of deal as others are making it out to be.
So, what’s changed?
At the beginning of ...
Growing up as a Red Sox fan and growing old as a office imaging analyst, it’s been hard not to root for the underdog.Read more
I certainly can’t complain about my last ten years with the Sox (minus 2011 & 2012), but from kindergarten to college I got pretty used to watching my team either finish somewhere in the middle of the AL East or lose in the ...
To those who are in the know, Ultra HD, or 4K, TVs are not a new concept. CES 2013 back in January saw most major manufacturers, and many lower-tier brands, showcasing their own versions of the new technology. But it’s amazing how many people still don’t know what Ultra HD means, and what’s so special about it.Read more
In the simplest terms, Ultra HDTVs ...
It’s no secret that mobile device usage is directly impacting the inkjet industry. Vendors are looking for new ways to differentiate their inkjet AiOs with added connectivity capabilities to complement a growing market for smartphones and tablets. Vendors are also adjusting to a shift in content consumption and productivity from PCs to mobile. ...Read more
After 4 years as gap intelligence’s tablet analyst, I have become pretty used to covering a growing and constantly evolving product category. As I recently took over the role of Desktop PC analyst, I quickly realized that this category is a different ball game all together and would bring new and unique experiences. As soon as I started ...Read more
SAN DIEGO –Read more
A recent study of retail LCD TV placements by market research firm Gap Intelligence
revealed that most top TV manufacturers stopped producing CCFL-backlit LCD TVs in 2013, and LED-edge and backlit LED models now dominate the marketplace.
LG, Panasonic, Samsung, Sharp, Sony, Toshiba and Vizio no longer produce CCFL-lit models, even in ...
The PC as we knowit is dying
, and tablets are unquestionably where the sales are right now. As a result, vendors and retailers are clamoring to pull in the consumers by ramping up their advertising spend and exposure.In Q2 2013, according to data gathered
by analyst firmgap intelligence
, vendors and retailers placed a total of 771 tablet ads in ...
SAN DIEGO – Smart functions have become less of a novelty and more of an expectation in larger-screen and higher-end TV models
, but the pace of smart-TV sales has not yet outstripped add-on set-top boxes, according to recent Gap Intelligence in-store placement research.
The number of amart-TV models continues to increase each year, even though ...
SAN DIEGO –While the majap marketplace is rife with premium brands, TWICE research partner Gap Intelligence report
s that two Euorpean manufacturers – Bosch and Electrolux – are emerging to take the lead in the luxury appliance segment.
As Gap home appliance analyst Christine Boersing observed, Electrolux, the world’s second largest majap maker ...
I never thought a true competitor to Microsoft's Windows OS would arrive during my lifetime. Other than Apple's Mac OS, Microsoft has enjoyed a relatively competition-free environment for the last few decades and has become the standard platform across the PC market. But, after a slow start, Google's Chrome OS is gaining momentum thanks to the ...Read more
When it comes to choosing a laser printer, there several factors to take into account, including “How much does the printer cost? How much do the consumables cost? How many consumables do I have to buy?” The answers ultimately depend on factors including budget, expected lifecycle of the printer, and expected page volume. But the type of ...Read more
I recently had the opportunity to work on a summer research project exploring the market for embedded MFP Apps – essentially programs that can be installed on a device without the need for a network server. The experience offered me a rare change of pace from gap’s weekly schedule to report on a subject that’s top of mind for many in the ...Read more
HP recently debuted a new product called TwoSmiles. The innovative product combines the print-at-home greeting card with the increasingly popular gift card, enabling users to create and print both from the convenience of home using their inkjet photo printer. gap intelligence recently spoke to HP representatives to understand where the concept ...Read more
So you’re in the market for a new TV, and you want to get the best price around. Do you automatically head for your nearest club store to make a purchase, or do you shop around first to make sure you get the best deals? Chances are, you assume you’ll get the best price if you point your car towards the nearest Costco or ...
LG and Samsung have taken the lead with the development of smart appliances, leaving many folks wondering when US based corporations will jump in. To LG and Samsung’s benefit, the Korean manufacturers are well established in the smartphone and tablet industries allowing them a large advantage with pre-existing infrastructures to support ...Read more
Recently at gap intelligence we did an exercise to try and identify our personal hedgehogs. You are probably thinking, "Hedgehog?! Like the animal?". Although yes, a hedgehog is technically a spiny mammal of the subfamily Erinaceinae, we at gap intelligence consider a hedgehog to be our driving force.
According to Jim Collins,author of the book ...
The day at gap intelligence began this morning with the highly-anticipated Waffle Potluck Breakfast. With a belly full of scrumptious food from this epic event, and as gap’s resident digital camera analyst, I of course started pondering the photographic impact of other delicious breakfast foods, namely pancakes.
What I refer to are the accessory ...
Late in 2012, Lowe’s announced that during the first quarter of 2013, it would start adding LG home appliance products to over 1,700 of its locations nationwide. As the second largest home improvement retailer in the world, Lowe’s’ strategic partnership with LG strives to boost the retailer closer to the top spot, currently held by its main ...Read more
As appliances continue to evolve to create a smarter and more connected home life, some of us may wonder if we’re headed towards a Jetson’s inspired era. While we’re not quite there, it certainly does seem that the sky is the limit and there may be a day forthcoming where a refrigerator can whip up a quick breakfast and a laundry suite will ...Read more
SAN DIEGO, CA– May 6, 2013 – gap intelligence, a premier market research firm for the information technology, consumer electronics, and home appliance industries, launched the latest version of its Total Cost of Ownership (TCO) suite to include Managed Print Services (MPS) capabilities.
The platform’s user interface is designed to help ...
An interesting trend has developed in the Brazil laser supplies ecommerce channel since the start of the year. Since gap intelligence began tracking the segment in mid-2009, the number of dual and value pack* offerings has increased from 2 to 24, with most of the growth coming in the past two years. The trend has become even more apparent ...Read more
With the ever-growing presence and dependence on smartphones in today’s society, there has been no shortage of articles correlating this trend with a slow and painful death for the point-and-shoot camera. True, that trends within the digital camera market show a shrinking presence, but it is within this overall decline developments are ...Read more
There was a time, in the mid-1900s, when you had two choices for TV viewing: broadcast television or cable. Satellite TV and pay-per-view joined the landscape early on, which allowed subscribers to pay for access to a private telecast of a certain event. Each of these options left the viewer at the mercy of programmers and their schedules for ...Read more
I may be young compared to many of my peers in the office imaging analyst community, but my approach to the channels and technologies that I track can be pretty old school. Even as a growing share of my analysis shifts to services and solutions, I’m still drawn to the tangibility of speeds, feeds, and CPCs; I remain fascinated by how they play ...Read more
People want to touch their computer screens. Don't get me wrong, they probably still want mice and keyboards too, but people want the option to swipe something from one side to the other. How do I know? The inordinate, increasing number of fingerprints on non-touch laptop displays in retail stores. When shoppers are trying out laptops in-store, ...Read more
Inkjet printers today are well-entrenched and dominant in the sub-$200 price band, ceding higher price points to single and multifunction lasers. It’s true that inkjet’s active user base continues to generate extremely profitable consumable sales, but slowing hardware sales to consumers could pose a risk to future supplies revenue. And, ...Read more
It is not that big of a stretch to assume everyone at this point is familiar with GoPro and its popular range of POV (point-of-view) camcorders. The brand has impressively become one of the most universally recognized players in the industry, built on a foundation of wearable camcorders that withstand the elements, and the brand’s extreme ...Read more
Microsoft’s first Windows 8 Pro tablet, the new Surface Pro will become available in less than 10 days. Yes, this is the new Surface!
How is it different from the Surface that you have already seen advertised on giant billboards across the country or in TV ads
since October 2012. To start with, the new Surface Pro is equipped with an Intel X86 ...
So we’ve all heard about Windows 8’s woes and how it has thus far failed to be the savior of the PC industry. In fact, both IDC and Gartner released the PC market’s final sales numbers for 2012 showing that global PC shipments declined by 4.9% (Gartner) or 6.4% (IDC), depending on which firm you follow. The question for market watchers and ...Read more
Wireless capabilities have made a big impact on the printing industry. The technology allows us to print documents to a printer that could be on the other side of the world, as well as print from our mobile devices from virtually anywhere in the world.Read more
Now, HP has introduced a printer into the Chinese market that not only offers wireless ...
Believe it or not, 2012 was a positive year in the office printing industry. Sure there was no shortage of doom and gloom, which make for a good headline or scare tactic, but amid the challenges, something very encouraging happened. After years of dealing with the obstacles facing the printing industry in a tactical manner, this year it appears ...Read more
Here at gap intelligence, we track retail day in and day out. Part of my job as the TV analyst is to visit a range of stores every week to check out the selection, the prices, and the displays. I also enjoy listening to how well the salespeople at various stores know their products, and find out how other people shop for TVs. This holiday ...Read more
At the end of October, HP surprised the imaging world with the launch of the Officejet Pro X series, the first printers to use HP’s new high-speed PageWide inkjet platform. Thanks to a page wide printhead, the first Officejet Pro X printers (1st half 2013) will post ISO-rated print speeds of up to 42 pages per minute, more than doubling the ...Read more
The long awaited launch of Windows 8 finally brought in the first real commercial presence of Windows-based tablets. The latest OS to enter the tablet arena is slowly gaining a mainstream retail presence and generating a lot of buzz. However, there are still many unanswered questions, which I hopefully will be able to answer through this blog.Read more
The PC industry has been struggling for the last couple years, but amidst the gloomy forecasts and weak financials there has been one constant hope: Windows 8. The new operating system was supposed to trigger a wave of refreshes and relieve pent up consumer and business demand. Microsoft updates its operating system every three or four years ...Read more
As the Digital Camera Analyst here at gap intelligence, it can be considered an understatement to say that I love cameras. I love learning about cameras, talking about cameras, playing with cameras, and most importantly, I love experimenting with all of their unique features… and then telling you about ‘em.Read more
With no less than thirteen ...
Over the past several years, most of us have noticed that our bills, magazines, newspapers, and books are all available in digital form. Many have been quick to point out the implications of this have been detrimental to the struggling paper industry. However, for those of you who thought that by the end of 2012, we would have paperless ...
Is it a tablet? A notebook? A desktop? No, that’s my phone… The lines in the PC market are blurring, as hybrid PC models are announced and await their release into a world that sees the PC market slumping. We’re on the verge of unveiling Microsoft’s Windows 8, where both desktops and mobile devices offer touch capabilities. PC makers are taking ...Read more
At HP’s recent Analyst Securities briefing, the company revealed plans to expand the availability of its Ink Advantage program for emerging regions from 10 countries to 82 countries, though a time frame was not specified. So far, HP has rolled out a new lineof Deskjet Ink Advantage devices across a number of developing regions. The devices ...
Remember when Domino's started delivering pizza? How wonderful was that?!! Delivery was definitely a game changer in regards to the demand and popularity of pizza. Delivery allowed customers to stay in the comfort of their own home rather than spend time picking up dinner. It allowed the pizza to arrive warm in those heated bags until the ...Read more
By now we’re all familiar with the retail buzzword “showrooming”, wherein consumers check out the latest and greatest products in retail, but then go online to find the best deals. Brick and mortar stores have been trying various tactics to combat the trend, such as store-specific SKUs or price-matching deals. Traditional retailers can view ...Read more
I'm a big-time fan of fantasy football. A combination of sports, statistics, and using numbers and intuition to predict performance... I love it. We do that on a daily basis for our clients with market data so it wasn't surprising that nearly half of our US office eagerly joined our company's fantasy football league last month. The key to ...Read more
With WiFi rapidly advancing as the hottest trend in digital cameras these days, connectivity’s impact on the market is definitely exciting and undeniable, although ultimately not a new concept. Connected technology is more visible and essential than ever in today’s world, and will continue to be as future generations grow up with social ...Read more
Third party consumables have long been an issue for original equipment manufacturers (OEMs), as their lower price points undercut OEM sales and their proliferation reduces OEM market share. In an effort to combat the rise in these third party (non-OEM) consumables, many manufacturers have developed efforts to promote the use of original ...Read more
Several years ago, printing companies gave consumers the ability to print photos from the comfort of their own homes, and it was revolutionary. With the influx of digital images, consumers were printing tons and tons of pictures and going through ink as it were their job – a manufacturer’s dream! The peak of in-home photo printing was in 2006 ...Read more
After several months of anticipation, Samsung last week officially announced the US launch of its new range of A3 MFPs, more than doubling its ledger-size lineup and giving the vendor one of the widest Segment 1 through 3 A3 assortments in the industry.Read more
Samsung’s three new 20ppm to 30ppm A3 color MFPs and two new 23ppm and 28ppm A3 monochrome ...
Take a look at the titles of the media's recent coverage regarding Ultrabook shipments in Q2:
A casual observer of the laptop market may have been alarmed. But ...
For the past few months, Xerox and Staples have quietly developed a program called the ‘Never Out Toner Savings Plan
.’ In a nutshell, this program works by allowing customers to pay up-front for their expected monthly print volume. A customer’s printer is connected to a monitoring system that recognizes when toner is low and automatically ...
Here at gap intelligence we’re always trying something new and different, whether it’s organizing a conference or flying kites in the park. Our latest venture is most exciting to me personally because I get to be involved in the creation of a new product category! We recently opened up a TV segment, and I am very pleased to be able to shepherd ...Read more
After becoming the most vocal retailer against showrooming, Target recently dropped Amazon’s wildly popular Kindle eReaders and the Kindle Fire tablet, citing “conflict of interest” as the motivation behind its decision. While many in the industry were quick to point to Target’s growing relationship with Apple in explaining the bold move, I ...Read more
If you have been following the tablet industry then you surely have seen this beast grow quickly. gap intelligence has been following the pulse of this market since the introduction of the first iPad in April 2010 and seen the market grow from 1 vendor (Apple) to 39 different vendors in the US retail channel by April 2012. The tablet market is ...Read more
Following recent investigation regarding the idea of refilling of a toner cartridge with a bag of powder toner and a funnel, it seems that the concept has continued to surface over the past several months. Things began with the launch of Ricoh’s SP 100 series of single and multifunction printers in China several months ago. The company ...Read more
Over the past several years, we have seen ink manufacturers offer high capacity tanks and cartridges more frequently. The marketing strategy behind the higher capacity tanks is that customers pay a lower price per page for more ink – similar to a bulk deal at a club store. While these cartridges have been available for some time, the last few ...Read more
One of the hottest topics in the print industry is mobile printing, a concept heralded by many as a way for printers to coexist alongside the disruptive force of tablets and smartphones. Today, print manufacturers are constantly referring to mobile apps and touting that their printers are app-ready.
The importance of addressing mobile print is ...
2012 has seen an influx of connectivity within the digital camera realm that has never been witnessed in the past. While WiFi-equipped cameras are not a new concept, the transformation of the technology from a top-shelf halo specification to a widely-available feature within the market is more obvious than ever. Connectivity faces a growing ...Read more
Here at gap intelligence we spend a lot of time each week going over retail circulars as part of our weekly Pricing and Promotions service. Each week brings new promos and new models, so I thought it would be revealing to look at how the ads change over time. The beginning of a new quarter is a great opportunity to reflect on the past three ...Read more
Just about every manufacturer wants the word "premium" attached to its brand. It's a common refrain from vendors, particularly during quarterly earnings calls, who want to increase their margins and shift away from solely competing with rock-bottom prices. Though few have actually succeeded, it has been a relief to watch Samsung execute its ...Read more
This blog is somewhat of a follow up to Gurpreet’s most recent post, inspired by her exploration of the “Showrooming” phenomena in the world of retail (see also: Heard About “Showrooming”?
). Within her article, Gurpreet included stats from the digital camera and laptop markets to illustrate her point on the growing trend of retailers offering ...
There is a new word floating around in the wonderful world of retail, and that is “Showrooming.” In case you have not heard about it, allow me to explain. Showrooming is the practice of researching a product in-store and then buying it elsewhere, most likely at Amazon.com or eBay! With the increasing proliferation of data-enabled devices like ...Read more
This month marked the official launch of Seine Technology’s Pantum brand of laser printers worldwide. Though almost year and half after their initial launch in China, this was for all intents and purposes, Pantum’s coming out party that included a big stand at CeBIT, press releases, presentations, interviews, and though speculative, a few ...Read more
Over the past few years, and the past year especially, nearly everyone we know has learned to “tweet”, “like”, and “pin” things (for those of you who haven’t discovered pinning, visit pinterest.com and cancel your plans for the rest of the day). Social media has already had a significant impact on the way businesses in the U.S. (and other ...Read more
As a self-proclaimed lifelong lover of office supplies, I remember a time when Avery Dennison was synonymous with labels. The company was the standard that all other brands adhered to. When you wanted to print a label, the easiest one was to choose Avery Dennison’s products because of the hundreds of templates right in Microsoft Word. It was ...
It’s been hard to ignore the growing buzz surrounding the printing industry’s direct sales organizations during last several weeks as news of downsizing and branch closures placed a spotlight on the sustainability of the business model. Highlighted among the recent events were the transfer of Ricoh’s branches and commercial accounts in four ...Read more
Here at gap intelligence we monitor the pulse of retail. If you remember, I wrote a blog
in June 2011 highlighting how tablets were positioned in multiple sections within a store, forcing consumers to walk the entire length and breadth of the store to explore different tablets. Times have changed with many retailers finally organizing their ...
As part of its ongoing quest to demonstrate HP ink’s quality and reliability versus third party consumables, ink guru, Thom Brown, wanted to find out what real consumers’ experiences, thoughts, and opinions were. Like most things Thom does, there was to be a creative yet methodical process to approach this question. And so the HP Ink Challenge ...Read more
As we wind down the year, I think it is safe to say that 2011 was an interesting one for the print industry. Between the impact of currency, natural disasters, recessions, and civil unrest, it was hard at times to not view the market as snakebit, but in my opinion all of those hopefully short-term events took second stage to some very ...Read more
When retailer and e-commerce websites get redesigned, gap intelligence notices. Our data analysts regularly spot new color schemes and different layouts while gathering specs or aligning part numbers (fun!) and we especially notice when the location of the almighty price tag moves because it forces us to adjust the code for how our web-crawler ...Read more
Just five weeks into her job and three and a half months after HP pulled the plug on WebOS and its WebOS-based Touchpad line, Meg Whitman today announced that HP plans to retain its PC division and re-enter the tablet business. However, behold, HP may never bring another WebOS tablet to the market. While HP arguably sees a future in tablets, ...Read more
When I go back and think about how different my life is today compared to 10 or 12 years ago, I can’t help but be amazed at how dramatically things have changed.Read more
A handful of products and services have literally transformed how I live my life. Google, TiVo, Facebook, iPhone, Netflix. Each one of these has had a profound impact on daily life by ...
Steve Jobs passed away on October 5, 2011 after a long battle with pancreatic cancer. The Apple chairman and former CEO will be admired as one of the greatest, brightest, and best innovators of the past two centuries. He made technology fun and fearlessly challenged traditional thinking for five decades. Farewell, Mr. Jobs. You have left the ...
If you google “iPhone 5” a plethora of articles pop up in which writers have speculated, predicted, agonized, and foamed at the mouth about when the iPhone 5 would be gracing us with its presence. Many were horrified this week to learn that the iPhone 5 is not Apple’s next prototype of the world’s most beloved phone. Drum roll please…let me ...
In contrast to the pre-recession boom times, consumers and businesses continue to be more careful about how they spend their money. This ongoing shift toward conservative spending habits in the US is having an impact on both PC hardware makers and channels resellers. Some consumers are holding off on making purchases this year, as evidenced by ...Read more
After more than 50 years, it’s hard not to wonder if Brazil will ever regain full control of its monetary system. The country has been fighting to restrain its runaway inflation since former President Juscelino Kubitschek pioneered the creation of Brasilia. The government didn’t have enough money to build its new city, so if there’s not enough ...
Not really, actually. I’m still very interested in it, but I thought it was an attention-grabbing title and would serve as a good warning that this blog will not be about Managed Print Services. Instead, our latest blog will focus on a handful of notable trends ripped from the Price and Promotions Report Excel cells and Market Intelligence ...Read more
Coming out of HP’s whirlwind day of announcements, earnings reports, and strategic restructurings, I have to admit I’m a little spent.Read more
I haven't seen a company this big and prominent do such an abrupt about-face in a long, long time. In fact, maybe never. It shouldn't be a huge surprise given the trouble they had selling the TouchPad, but webOS ...
To tell the difference between a good camera and a better camera you look at how many megapixels it has, right?Read more
Traditionally, we have all shopped for digital cameras under this basic premise, but there is a growing trend spreading throughout the price bands of the compact camera market that has people buying, and manufacturers making, cameras ...
Remember standing in those long lines to get your books signed by your favorite authors and the excitement of meetingthem in person. Well now consider this, with the recent
emergence of eReaders and advent of ebooks, how are you going to own a signed ebook, or more important to the industry, how are publishers going to replace the valuable ...
According to gap intelligence advertising data, circular advertising for ink supplies has increased by almost 60 percent for the first eight months of 2011 compared to the same time in 2010. Manufacturers are dedicating more of their ad dollars toward ink supplies in an effort to push the razor blade part of the equation and increase their ...Read more
It is easy to recycle your ink cartridges or toners, but which store can you benefit most from?
If you have been throwing away your ink cartridges or toners, you are not the only one. Every second 13 cartridges are thrown away, yes every second isn’t that just crazy? Cartridge Fundraising
I have done my research with four different stores, ...
Ever heard of KFG? Though it may not initially ring any bells, someone visiting China would immediately recognize the iconic red and white stripes, accompanied by a bucket featuring a Colonel Sanders look-alike. These differences can be partially attributed to KFC’s success in the region, as well as an updated menu that includes regional ...Read more
By now the theory of A3 MFP pages and placements migrating to A4 devices is far from groundbreaking. Most industry watchers have been beating that drum for years and the key printer vendors have touted the A4 value proposition for even longer. We’ve all agreed on the hardware price, page volume, page size, and emerging market reasons behind ...Read more
One interesting observation about the B2B market is that companies tend to do business with other like-sized companies. Therefore, when we look for insights about SMB customers, we tend to look closely at small to mid-sized channel resellers. This rule of thumb generally holds true when we investigate the managed print services (MPS) market.
Anyone who is following the tablet market knows the pace at which vendors are announcing and now shipping products to the channel. The category has exploded in terms of number of players from a single vendor in April 2010 (read Apple here) to 19 vendors currently selling tablets in the 18 retail chains monitored by gap intelligence each week. ...Read more
We meet again blog-readers! First things first, I am the new analyst for the BRC categories here at gap, and I am looking forward to learning my way around Brazil, Russia, and China (though currently I only travel via interweb). The world of consumables and printers is quite different from my comfort zone of notebooks, but equally exciting in ...Read more
I’m Scott Peterson the Digital Camera and Camcorder Analyst here at gap intelligence and I love cameras. I love learning about cameras, talking about cameras, playing with cameras, and most importantly, I love experimenting with all of their various features …and then telling you about ‘em.
When Cisco announced on April 12th that it would be ...
As Bing releases its updated search algorithm today which integrates what your Facebook friends like with your search results, it becomes apparent that the consumer is more reliant on getting previously tested information before experiencing it themselves.
Starting today, when you are linked to Facebook and make a search on Bing, the results ...
Office paper - some say it is becoming unfashionable…I say it is still evolving and new trends are on the horizon. Sure, consumers and businesses are using less paper than they ever have before, but that doesn’t mean paper is on the outs just yet. In fact, there are plenty of developments in the paper industry that aim to improve the quality of ...Read more
Considering that HP is one of the clear Managed Print Services leaders, at first glance it can be amazingly hard to envy the vendor’s role in the MPS market because of its massive install base of easy-to-manage and often-consolidated printers.Read more
In a best case scenario, HP or one of its channel partners wins an MPS account that mainly uses non-HP ...
We gappers dedicate most of our time examining market changes in relatively short, weekly bursts. A new desktop arrives up at Best Buy, I write about it on Monday afternoon, and by Tuesday morning its old news and I’m already back in retail. There aren’t many other market research firms that work at such a fast pace, and it allows us to deliver ...Read more
Global PC sales fell in the first quarter for the first time in a year and a half and Acer has undoubtedly suffered the most. Over the last couple weeks Acer has swapped CEOs and changed its logo. It's not a bad start, but the company will need to do more than change CEOs
and revamp its logo
to stop its free fall.Go "all in" with tablets
When HP’s Todd Bradley was asked about the future of PCs with the emergence of tablets and how that would affect the sales of PCs, Mr. Executive Vice President announced that, “Tablets are not going to cannibalize notebook sales, but are adjacent to notebooks.” He revealed that, “Tablets are phenomenal for content consumption, while PCs are ...Read more
In recent years, I’ve been communicating more frequently with friends and family online through email, Skype, and chat. More recently, I have been able to communicate with coworkers digitally across the globe on a daily basis even though I never get to see them in person. It’s no secret that the internet is global and it’s also no secret that ...Read more
I’m Scott Peterson the Digital Camera Analyst here at gap intelligence and I love cameras. I love learning about cameras, talking about cameras, playing with cameras, and most importantly, I love experimenting with all of the various features when I take pictures…and then telling you about ‘em.
While camera manufacturers one-up each other with ...
You are at the store and in front of you is a sea of different ink cartridges. Different manufacturers, different cartridge numbers, and different yields….and you ask yourself, which one do I need? So you finally identify the cartridge family that fits your printer, but then you are faced with another difficult decision – is the purchase price ...Read more
Unless you’ve been hiding under a stone (or stranded in a snow drift) over the last ten days, your more than likely heard about Morgan Stanley’s Valentines Day “present” to the printer industry – a 96 page Blue Paper
entitled “Tablet Demand and Disruption – Mobile Users Come of Age.” In it, Morgan Stanley’s crack team of CFA’s, PhD’s, and other ...
Everyone who knows me well also knows that I love the Boston Celtics. Of course, I have other interests, but the Celts have been a constant part of my life as long as I can remember. I’ve dressed up as Larry Bird for Halloween, I may be the only 30 year old with Celtics slippers, Tommy Heinsohn is featured in my Google Talk profile pic, and the ...Read more
It’s hard to define a year. Some folks may call 2010 a recovery year. Other print industry watchers may call it the year of MPS, the year of services, or the year of the A4s depending on their focus (or bias). Whatever you want to call it, 2010 was certainly quite eventful and I believe set the stage for an even more exciting 2011, especially ...
As an analyst for the office and production printing industries, so many of the solutions and innovations that I’ve seen have been intended to build a better pipeline between content and printing devices. In terms of driving page growth, some of these innovations have been unequivocal successes, starting with advent of networked printers and ...Read more
Here in the office printing analyst community, few forecast drum beats can be heard as loudly as claims of the imminent consolidation of copier vendors and the looming obsolescence of the A3 format. These forecasts have gained increasing clout during the last year as the floundering economy expedited Oce’s path to acquisition and the emergence ...Read more
As the world waits for the economy to rebound, considerable attention has shifted to forecasting how it will happen and gauging what awaits us once we’re there. One increasingly popular theory involves the emergence of New Normal behavior. Under this theory, consumerism as we know it will undergo a fundamental change as people embrace ...
I’ve never considered myself a poetry buff, but I recently came upon a collection ofRead more
that were both understandable and stirring. This is more than I can say for most of the poems that were forced upon me back in school and given the recent emergence of the 140-character Twitter age, the six-word poem may enjoy a brighter mainstream ...
Microsoft has launched a pretty funny promotional video for its latest suite of Office software - Office 2010.Read more
Fo us, Office Excel 2003 was dream come true - flawless in its design and capabilities - the spreadsheet creator powered countless innovations in our ability to collect, process, and present massive amounts of data .
(Did I mention ...
Stole this blog and idea and everything from our friends at
. and thought I would try it on our blog. Socialmention is a social media search engine and discovery platform who developed a really neat widget that enables you to post real time mentions from various social networks.
The widget is super easy to apply. Simply copy and paste ...
Much has been said about the hardships of the of the hardcopy media industry.
Fewer people are turning to printed publications and are instead flocking to the internet to get their news. The reasons for the change are too numerous to list.
Americans love their news bite sized (USA Today), so demand for elegantly written prose on global events ...
These words may have be spoken on this blog a couple of times before but it bears repeating – market intelligence companies don’t get lots of press***.
Public relations departments view us as the wolves circling the flock of their inside information and act as sheep dog to protect NDA products from getting into our hands. Because of that, gap ...
When you think Dunkin’ Donuts, you think coffee, right? Well, that wasn’t always the case.
Dunkin’ Donuts was known for being the most popular donut business until Krispy Kreme came around and stole its thunder with its sweet treats. Sadly, the Atkins’ carb-free diet gained popularity soon after Krispy Kreme’s expansion to the market, putting ...
Every single week, the gap intelligence team emabarks on a journey deep into the trenches of retail. We study every aisle, peak around every corner, and collect every price point while we are there. In addition to routine data collection, we rub elbows with store personnel, fight through the crowds around the X Box demonstrations, and notice ...
Merchandising is a tough business. Thousands of hours are spent on brainstorming and creating displays that make products stand out on shelves. Then, of course, a company has to rent that space from a retailer (which is not cheap) and hire a small army of merchandisers to install, set up, and maintain those card board stands, billboards, ...
You don't have to scroll too far through one of our Market Intelligence Reports to get a clear picture of the struggles that manufacturers are facing. Overwhelming uncertainty has caused consumers and businesses alike to find new ways to extend the life of the products that they already own, delaying purchases and creating huge drops in demand. ...
In recent years digital photo frames have been increasingly identified as the fourth screen of the modern home. The evolution of this title was largely propelled by vendors and content providers, who supported the theory with forecasts of new applications and rapidly improving capabilities. By many accounts, digital frames were well on their ...Read more
Growing up, my family used to joke that the first sign of spring was the heater turning on in our house. Sure the rest of the world relied on more popular indicators like Punxsutawney Phil’s shadow or pitchers and catchers reporting to spring training, but when my dad gave in and finally fired-up the furnace, you could bet that the outside ...Read more
For what has been coined one of the most challenging and traumatic economic downturns in 80 years, hasn?t 2009 just flown by?? Feels like the ball dropped in New York City just a week ago, President Obama was sworn in to office last Thursday, and US Airways tested the landing conditions of the Hudson River on Monday.? We have flown by this ...
In my earlier post, I ranted that 2009 has started with rocket ship speed.
? One of the big reasons why I feel this is way is because I am part of the digital camera team here at gap intelligence.? Apparently, digital camera makers are not overly concerned with our suffering economy and have flooded the US market with 262 new models since ...
You don't have to scroll too far through one of our Market Intelligence Reports to get a clear picture of the struggles that manufacturers are facing. Overwhelming uncertainty has caused consumers and businesses alike to find new ways to extend the life of the products that they already own, delaying purchases and creating huge drops in demand. ...Read more
Ever watch or
and think to yourself how outlandish some of the security tactics or gadgets are?? I grew up watching James Bond movies and relished in the amazing inventions that 007 used to solve crimes.? Well, Sony is moving us one step closer to obtaining technology that was once only a fantasy found in movies.? The company?s new Mofiria ...
As I was racing through the North Hall of the Las Vegas Convention Center during this years CES show, something caught my ?parental? eye. I rarely get a chance to stop and look at all the gadgets, since we?re typically racing from one meeting to another. However, as the father of a 3 year old ...